Sales Account Manager
Ready to build your sales career? We are looking for an energetic and focused sales professional to join our dynamic team. You will work cross-functionally with our operations, manufacturing, accounting, and marketing teams in addition to your own. You will focus on fulfilling customers' requirements, specifications, deliverables, and meeting deadlines. You will be successful.
Duties and Responsibilities:
- Promote and sell products to established customers, and develop new potential customers.
- Identify new opportunities/applications of our products with the customers' engineering team.
- Develop and implement sales plan and growth strategy.
- Provide customer service and solution to solve problems and inquiries.
- Track orders and revenues from customers.
- Provide customer support by supplying information related to samples, delivery dates, parts drawings, specifications, quality issues, credit issues etc.
- Develop a thorough understanding of the current market and industrial trend.
- Keep informed of new product trends and innovative product information that are valuable to customers.
- Attend trade shows and organize regular customer visits local and abroad.
- Process orders, provide quotes and conduct regular follow-ups with customers.
- Build and maintain business relationships with existing and potential customers.
- Demonstrate problem solving abilities to ensure sales are closed and customers are satisfied.
- Provide price quotations for existing and new customers
- Respond to customer inquiries with updated order/shipping status in a timely manner.
What You Need to Have:
- Education: Bachelor's degree from a 4-year accredited university
- 2+ years of direct work experience
- Flexible to changing requirements
- Proficient with Microsoft Office (Excel, Word, PowerPoint)
- Experience with QuickBooks, Salesforce, Adobe Suite, and Google Suite is a plus
- Excellent written and verbal communication skills
- People-oriented with the ability to prioritize and multitask
- Detail-oriented with the ability to precisely complete projects on time
- Self-starter mindset with excellent customer service skills and experience
- High level of work ethic and integrity
Nice to Have:
- Fluent in Mandarin/Cantonese