SAP Customer Service Analyst | Prism IT Corp

1- US Citizenship or Green Card is Mandatory

2- Strong SAP technical configuration and business area knowledge in CS (Customer Service) module

3- Extensive knowledge of repairs processing goods receipt storage location and tracking integration with SAP Sales

* Strong SAP technical configuration and business area knowledge in CS module.

Be able to configure the module assigned at a project level

* Extensive knowledge of repairs processing goods receipt storage location and tracking integration with SAP Sales Order processing and Finance aspects to track costs of repair details of repair and final invoice to customer.

* Extensive knowledge of replacement processing including scrap and refurbishment processing.

* Equipment master setup tracking and integration with warranty tracking and coordination with SD and FI modules for reporting of warranty recognition.

* Extensive knowledge of Service work orders and integration throughout repairs process..