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Technical Support/Customer Service

Responsibilities

Skills of repair computer hardware and software.
Able to operate different system like Window, Mac OS, Linux (Ubuntu, Red hat, Arch, Cent OS)
contacting potential customers via telephone, email, and other electrical devices.
Arranging meetings with prospects in order to demonstrate products.
Identifying opportunities for new business within the market.
Ensuring all administration relating to sales is completed effectively
Working closely with other departments and finding opportunities to cross sell.
Requirements

Strong communication skills, both written and oral
Confident talking to a diverse group of people
Capable to work independently and multitasking
Must be enthusiastic and energetic
Bilingual in English and Chinese Mandarin
*We provide training, so you don't need to be an expert on all of the systems, but it is a huge plus if you have previous technical support experience/familiarity with the listed systems.

Please note: we are unable to provide sponsorship for this position at this time

Work Schedule: Mon - Sat 9AM-6PM

Driver license required, need drive to the office

Job Type: Full-time