JC-267715: Staff Services Manager III - AB 434 Branch Chief
Job Summary:
Under the general direction of the Assistant Deputy Director of the Program Design and Implementation (PDI) Unit within the Division of State Financial Assistance (DFA), the incumbent oversees and directs staff responsible for high-level policy research, guideline revision, project planning, programmatic delivery and program evaluation duties related to the design and implementation of Assembly Bill 434, Chapter 192, Statues of 2020 requiring the Department to streamline and consolidate state-funded affordable multifamily rental funding programs.
Desirable Qualifications:
- Professional experience in affordable housing development and finance
- Expert-level understanding of state housing finance agency roles and state programs that fund affordable housing development
- Familiarity with HCD multifamily development funding programs
- Experience designing and managing competitive award processes such as NOFA and RFP processes.
- Project management experience applying the principles, methods, techniques, and tools for developing, scheduling, coordinating, and managing projects and resources, including integration, scope, time, cost, quality, human resources, communications, risk and procurement management.
- Experience working on projects with a high degree of technical focus
- Ability to adjust to evolving priorities and challenges
- Experience managing, leading and communicating effectively with large teams in a complex matrix organization
- Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
- Ability to present ideas and information effectively, both orally and in writing.
- Experience with identifying and documenting project scope, business objectives, measurable benefits, success criteria, assumptions, constraints, and dependencies.
- Experience interpreting policies, regulations, and laws.
Essential Functions:
- As the project portfolio manager, independently responsible for overseeing the planning, development, and implementation of the implementation of AB 434, including: oversee, assign, monitor and evaluate guideline and policy development for AB 434. Develop, establish, and maintain project management standards and procedures. Maintains standing meetings with each project lead to review work products. Aligns projects to strategic objectives. Identifies overlapping activities and interdependencies between projects and ensures coordination to reduce duplication of work. Coordinates the issue escalation and resolution process. Maintains the master list of projects and gathers and aggregates metrics. Optimizes resource allocation across projects. Understand and align disparate interests; facilitate compromises; resolve conflicts. Leads and facilitates bi-weekly housing package portfolio meetings with Executive Leadership. Oversee preparation of legislative proposals and bill analysis.
- Function as the Division’s primary liaison, in coordination with the Director’s office and Communications Deputy Director, with state and federal partners, local governments, housing developers, consultants, and other interested parties related to the implementation of AB 434. Manage all associated external stakeholder interactions on a wide range of politically sensitive housing issues with state agency housing partners, Business, Consumer Services and Housing Agency, Governor’s Office, and external stakeholders and partners. Oversee task forces, committee meetings, and public hearings. Identify the impact of proposed program services and ensure that the concerns of constituent groups are handled promptly and are courteously and adequately addressed. Represent the Department at stakeholder meetings and public events which include state, federal and local government conferences, and other official engagements before interested agencies, stakeholder groups, and individuals on housing and community and economic development issues and policies related to AB 434. This includes but is not limited to developing new application scoring tools, a new universal application for multiple funding programs, new guidelines, and revised processes.
- Oversee the streamlining of existing programs to provide business process improvements to ensure effectiveness and efficiency in the implementation of AB 434. Meet with program users and other stakeholders, identify needed program changes, and oversee implementation of changes. Monitor industry best practices and other resources to ensure that the Department employs best practices and complements other funding sources. Manage highly sensitive and key stakeholder relationships and modify programmatic requirements to address current industry trends and best practices and develop alternative program delivery models based on feedback from stakeholders, interested parties and end users of program funding.
- Oversee senior level research and data staff working on sensitive housing, community, and economic development issues identified by the Director or Agency to make recommendations to the Director. Design and recommend to the Deputy Director monitoring systems to track and assess successes and outcomes associated with the implementation of AB 434 and prepare reports for public dissemination, including reports to the legislature and Governor’s office.
- Oversee personnel matters and other administrative functions as necessary including conducting regular work planning meetings with subordinate supervisors and staff, providing training and mentoring, completing annual performance appraisals, providing performance feedback preparation of Individual Development Plans. Conduct interviews, evaluate and select candidates to fill identified vacant positions. Approval of travel expenditures, preparation of budget change requests, proposed budget allocations and monitoring of Branch budget.
- Responsible for the completion of other projects, assignments, and Division administrative tasks as directed by management.