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Health Information Specialist/Program Assistant

Skills, Transitions, Exploration and Progress (STEP) Program is a partnership between Kaiser Permanente and Seneca Family of Agencies. STEP provides intensive, short-term and stabilization services enabling youth to reintegrate into school and the community with lower levels of outpatient mental health treatment. STEP clients participate in daily groups, attend family therapy sessions, meet with a psychiatrist, and receive case management and medication management services.

The primary responsibility of the Health Information Specialist/Program Assistant is to maintain client records with a focus on the quality assurance of the program. In addition, this person will maintain general operation of the program administrative office. This role also includes direct care of youth at times. The ideal candidate will have a high level of organizational and analytical skills, be able to prioritize projects, have strong computer and communication skills, and be able to work well on a multidisciplinary team. 

Seneca Family of Agencies is a leading innovator in providing strengths-based, individualized, and culturally responsive service to children and families. Our programs, located throughout California and Washington, are committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion in order to bring equity and justice to the youth and families we serve.


Responsibilities

 
  • Create and maintain client records for assigned program(s) according to HIPAA, Joint Commission, and Seneca regulations.
  • Monitor and track required documentation, ensuring accurate completion according to established programmatic, county, and state guidelines.
  • Verify Medicaid eligibility on a monthly basis and as needed through the state and county systems. 
  • Conduct Quality Assurance review of administrative, clinical, and medical documentation and complete all Mental Health billing to ensure the proper and timely completion of documents.
  • Investigate and resolve billing inaccuracies and billing related issues.
  • Prepare discharge charts for off-site storage after completing technical and clinical audits. In addition, facilitate offsite records storage through the Iron Mountain vendor.
  • Ensure appropriate and timely distribution of Incident Reports.
  • Prepare for county and state audits and exchange information with external agencies in a professional manner. 
  • Update, send and complete the daily youth census, program attendance and process requests for client reports when needed.
  • Process Record Requests in compliance with HIPAA rules and Seneca policies and procedures.
  • Support as co-facilitator in program groups and provide individual support to youth when needed.
  • Coordinate projects and special events as instructed by the Program Director.

Qualifications

  • BA/BS degree.
  • Valid California driver's license and insurability with Seneca's automobile policy.
  • Clearance of TB test, physical exam, fingerprinting and any other mandatory State/Federal requirements.
  • Must be at least 21 years of age.
  • Computer literacy with MS Office Suite, including a high level of knowledge with excel.
  • Excellent organizational, analytical, computer and communication skills.
  • Previous experience in comparable position including billing and health records management.
  • Ability to structure and perform routine tasks with strong project management skills.
  • Ability to work as a member of multi-disciplinary team.
  • Proof of COVID-19 vaccination and booster required.

Schedule

  • Full-Time
  • Monday to Friday from 8:00 am to 4:00pm

Benefits

  • Starting at $23.75 per hour.
  • Additional compensation provided upon passing bilingual language proficiency exam.
  • Annual performance evaluations provide the potential for a generous salary increase each year.
  • Comprehensive employee benefits package, including medical, dental, vision and chiropractic coverage, as well as partially paid premiums for dependents.
  • Employer-paid Employee Assistance Plan (EAP).
  • 4 weeks of flexible paid time off and 11 paid holidays.
  • We provide a 403b retirement plan.
  • Scholarship opportunities, ongoing training, and professional development opportunities.
Keywords: Non-profit, Nonprofit, Mental Health, Administrative Work, Youth, Advocate, Family, Children, Family, Families, Behavioral Health, Healthcare, Medi-Cal, Quality Assurance, Healthcare Billing, Billing, Medi-Cal Billing



Please apply directly through our website by clicking here!