Communications Officer
Do you have a passion for helping people during an emergency?
Do you have a calling for public safety in a position other than a Police Officer?
Do you want to continue to thrive and grow in your experience, training and education?
THE CITY OF LEAWOOD, KANSAS is looking for a
COMMUNICATIONS OFFICER
Why you should apply to be a part of the Police Department at the City of Leawood as a Communications Officer:
- Come on as a Communications Officer in the Police Communications Department where you will interact with employees, citizens, and aid in changing the lives of those at the City of Leawood.
- The Police Communications Team is an efficient department that challenges and supports each other to grow personally and professionally.
- The Police Communications Team strives for excellence in their service to each other, fellow employees and the citizens of Leawood.
Additional Information: The City of Leawood offers career development opportunities in which the employee could increase their experience, training, and pay. The position is eligible to receive merit based pay increases every year. Employees also receive a Time In Service Bonus every three years of employment on their anniversary date equal to 5% of their annual salary.
Summary of the Position: Communications Officer I is responsible for handling the communications operations of the Police Department; duties include receiving calls from the public for emergency and non-emergency assistance and dispatching police units in accordance with procedures. Ensures working order of dispatch equipment.
General Overview of Responsibilities:
- Receives all incoming 9-1-1 emergency calls, non-emergency dispatch calls, and calls on the police administrative lines using proper techniques and procedures.
- Retrieves pertinent information from each emergency and non-emergency call. Accurately communicates pertinent information to the officer in the field by radio, using equipment, codes, and procedures properly to ensure clear, concise, and efficient transmission in the dispatching of a responding officer.
- Conducts record checks including but not limited to criminal and driving, on individuals, vehicles, licenses, and weapons using various computer databases including but not limited to CAD, NCIC and REJIS.
- Responsible for accurately completing, updating and maintaining department paperwork and forms including but not limited to the NCIC database, address database and department employee contact information.
- Responsible for recording and monitoring activity of field units and retrieval and accurate relaying of information contained in various computerized databases to police officers in the field.
- Monitors and relays pertinent information from other public safety agencies in the surrounding areas.
- Enters lost or stolen license plates, stolen property and vehicles, missing persons and other pertinent information into REJIS and NCIC.
- Responsible for cancellation and processing of warrants for the Leawood Municipal Court.
- Ensures all dispatch equipment is in proper operating condition. Notifies supervisor of inoperable or unsafe equipment.
- Reviews and trains to maintain current levels of operations knowledge, stays abreast of continuous system changes, enhances knowledge and learning new skills in relation to public safety and communications.
Minimum Requirements: Must have a high school diploma or equivalent. Previous experience in a Communications Officer or Dispatch position, preferred. Must be or be able to become NCIC certified within six (6) months of hire. Must complete the Basic Telecomunicator course through Mid-America Regional Council within six (6) months of hire. Must possess a valid driver’s license and acceptable driving record per the City’s drivers Use of Vehicles for City Business policy throughout employment with the City.
Please see the attached full job description for more information.