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Unaccompanied Refugee Minor Lead Social Case Worker

In order to be considered for this position, please apply on our company site using the following link:

Unaccompanied Refugee Minor Lead Social Case Worker


This posting will accept applications until September 20th. Please apply as soon as possible.


NOTE: This position is time limited with an end date of 9/30/2024 and the potential to be extended. Extension of this role is up for renewal annually.


About Denver Human Services

Denver Human Services provides support to one in three Denver residents. We envision a healthy community where people are connected, supported, safe, and well. Our services include food, cash and medical benefits, child support and veteran services, child welfare and adult protection, work opportunities, and more. If you are committed to supporting the health and strength of the community and want to be a part of an engaged workplace, we’d love to work with you!


Diversity in the City

The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team.


About Protection & Prevention

Denver Human Services works to protect Denver's children, youth, adults, and elders by providing services and advocacy while promoting family stability, respecting diversity, and working to create and strengthen connections to community resources. We work to prevent abuse by providing education, resources, and support to parents, families, and community organizations. Denver Human Services is seeking committed, passionate Social Case Workers to serve our Child Welfare Services clients.


The Child Welfare Services Division of Denver Human Services is seeking compassionate and highly determined individual to serve as a Lead Social Case Worker for the Unaccompanied Refugee Minor (URM) program.


The URM program ensures that eligible unaccompanied minor populations, including refugees and survivors of trafficking, receive the full range of assistance, care, and services available to all foster children in the state by establishing a legal authority to act in place of the child’s unavailable parent(s). The URM program encourages reunification of children with their parents or other appropriate adult relatives through family tracing and coordination with local refugee resettlement agencies. However, if reunification is not possible, the program works to design a case specific permanency plan for each youth in care and/or supports the youth with developing skills for independent living and self-sufficiency.


The URM Lead Social Case Worker will:

  • Performs permanently assigned duties of social case worker, provides guidance to social case workers regarding case planning, review, and permanence planning, assists supervisor with distribution and balance of workloads, and answers questions related to policies and procedures
  • Participates in, gives advice, and consults with social case workers on unusual, difficult, or complex cases
  • Train social case workers in social work techniques and methodologies, orients workers with appropriate laws, policies, regulations, and procedures, and ensures that work conforms to standards, regulations, and laws of state and federal agencies
  • Assist the URM Social Case Worker Supervisor to formulate planning initiatives, objectives, procedures, and guidelines for the assigned area
  • Cover URM Social Case Worker Supervisor duties if the supervisor is on leave for an extended period of time or out of the office on approved paid time off
  • Perform case management activities involving complex, difficult, and complicated problems/cases, assesses individual and family needs, develops an appropriate service and/or treatment plans, provides ongoing counseling and referral services, and determines appropriate placement actions
  • Establish, maintain, and coordinate services and activities with relevant community agencies, monitors and evaluates activities of agencies contracted to provide a variety of social services, and evaluates progress of placements and/or other services
  • Collaborate with URM Provider Agency, Lutheran Family Services, to ensure culturally informed services are secured for recently resettled Unaccompanied Refugee Minors
  • Actively promote a sense of connection to family, community, and native culture, while aiding in the acclimation and integration of URM Youth to life in the U.S. including working towards reunification with family members who may already reside in the U.S.
  • Develop strong, youth-focused treatment and independent living plans that lead to successful completion of objectives and emancipation from the URM program if reunification with family is not possible
  • Participate in quarterly URM program meetings to enhance performance and offer feedback regarding the URM Program’s functioning and any opportunities for change/growth
  • Represent the department in accordance with Volume 7 and city rules and regulations
  • Develop or modify work plans, methods, and procedures and determines work priorities and develops work schedules to provide adequate staff coverage. Provides work instruction and assists employees with difficult and/or unusual assignments. Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion
  • Prepare case records, reports, and documents and complies with state and federal standards in providing case notes, treatment plans, and evaluations
  • Resolve problems encountered during daily operations and determines appropriate solutions
  • Contribute to the development of performance goals, documents performance, provides performance feedback, and provides information to inform the formal performance evaluation
  • Respond orally to informal grievances and relays information to the URM Program Manager
  • Document situations which may be cause for disciplinary action and provides this information to the URM Program Manager
  • By position, testify in court by providing expert testimony and preparing comprehensive reports that allow the court to make findings and recommendations that affect court-ordered treatment plans
  • Perform other related duties as assigned
  • Any one position may not include all the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above


About You


Our ideal candidate will:

  • Appreciate working with culturally and linguistically diverse groups of people from around the world
  • Be fluent in a language other than English, especially Spanish or Dari
  • Be creative in problem solving and effective communication and facilitation skills



  • Education: Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations
  • Experience: Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations. Three (3) years of post-graduation professional social case work experience at the type and level of Social Case Worker
  • Education & Experience Equivalency: No substitution of experience for education is permitted. Additional appropriate education may be substituted for experience requirements
  • Licensure & Certification: Requires a valid Driver’s License at the time of application.  Licenses and certifications must be kept current as a condition of employment


NOTE: Denver Human Services works to ensure that all employees are paid equitably.  Please ensure your resume is complete and accurate and that it includes all of your relevant work experience and education including job titles, description of assigned duties and all dates of employment periods that you would want to be considered when determining an offer amount.


Please attach your official or unofficial transcripts of your completed undergraduate and/or graduate degree and list of professional references to your application in the required attachment section.

About Everything Else


Job Profile

CA2694 Social Case Worker Lead

To view the full job profile including position specifications, physical demands, and probationary period, click here.


Position Type

Limited (Fixed Term)


Position Salary Range

$63,801.00 - $105,272.00


Starting Pay

Although our full pay range is included above, the budgeted hiring range for this position is $63,801 - $84,536 based on education and experience.



Denver Human Services


The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 


For information about right to work, click here for English or here for Spanish.