Customer Service Specialist (Summer Internship/Paid Job)
Join our dynamic team and work alongside experience Customer Service Professionals in a unique and exciting environment. This job will require you to be hands on, push you to grow in and gain experience in a supportive environment. All of our organizations efforts focus on supporting and uplifting Female Youth Athletes - If you would be excited to learn more - We cannot wait to speak with you!
Location: East Otis, Massachusetts
Compensation: commensurate based on experience
Dates: Approximately Late May to mid August
Benefits: Comfortable housing available with healthy meals and access to camp facilities
Camp Description: The Berkshire Soccer Academy is an overnight soccer camp for girls. We offer an elite training experience for girls, ages 9-16, in a traditional camp setting on a private lake in the Berkshires. All camp positions offer the opportunity for professional development and to work within a caring and exciting environment.
Scope of Work: We pride ourselves in delivering unparalleled service to all of our customers to ensure a high quality, friendly and supported experience is had by all. To achieve this, we create, and implement a wide arrange of Customer Surveys and questionnaires. We are looking for someone to oversee the creation, collection and present findings of our surveys to our leadership team on a weekly basis.
You will work alongside our Directors, and amongst our seasonal office staff. Daily tasks can include managing the camp database, preparing and filing paperwork, organizing office materials, creating documents, updating camp inventories, and at times drive or complete tasks off site. Tasks assigned may be require you to be creative, detail-oriented, or solve problems. You should be excited about building and nurturing relationships while communicating with families, answering the phone, and greeting visitors.
A typical day for the Office may begin as early as 8:00AM and end as late as 5:30PM; this includes 1 regularly scheduled day off for every 6 working days.