Patient Coordinator (Front Office - Adult Ortho Rehab Clinic)

This is a great opportunity for students or new grads who want to get experience in the healthcare field! Whether you are in school for healthcare administration, exercise science, early education, physical therapy, occupational therapy, or speech therapy this will get you great exposure to the adult therapy population! 

If you would like to schedule a call with our recruitment team to learn more about our opportunities near you, you can email us at Recruitment@ivyrehab.com and the appropriate recruiter will reach out to chat further! 

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Patient Coordinator (0-40 hrs/week) - Per Diem, Part-time, or Full-time
Ivy Rehab Physical Therapy – Outpatient Clinic 

We have ortho locations across 13 states - CT, DE, IL, IN, MA, MI, NC, NJ, NY, PA, RI, SC VA!

Who is Ivy Rehab?

Ivy Rehab operates over 550 orthopedic, pediatric, and ABA outpatient clinics nationally! We are an entrepreneurial organization that invests in their team and promotes authenticity, inclusion, growth, community, and a passion for providing excellent care to every single patient who walks into our clinics. At Ivy you are a teammate, not an employee.

Why Choose Ivy Rehab for Kids?

• Cutting-edge Resources & Mentorship: We champion your growth with exceptional resources, mentorship, and career advice to set you up for unparalleled success.
• Exceptional Partnerships: Ivy Rehab is partnered with Hospital for Special Surgery (HSS) - #1 in pediatric orthopedics in the world. Ivy Rehab and HSS believe in collaboration and partnership in striving for excellence as we are better together for our patients. Learn and work for the best in the industry!
• Professional Development: We offer many different developmental opportunities such as our Front Office Excellence (FOX) program, free MedBridge courses, Six-Sigma training, leadership development courses, accelerated growth opportunities in and out of the clinic, and mentorship opportunities.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes that make a real difference in their lives.
• Incentives Galore: Enjoy an outstanding compensation package including a generous monthly bonus structure.
• Great Benefits: We offer a full benefits package including medical, dental, vision, disability, FSA, HSA, 401k with company match, parental leave (starting in Jan 2024), employee discounts, commuter benefits, travel assistance, referral bonus plan, up to 3 weeks of PTO and 6 paid holidays annually.
• Empowering Values: We live by our values - One Ivy, Love what you do, Do the right thing, I belong, GSD (Get stuff done), Grow, and Serve others.

About the Opportunity: 

Our Patient Coordinators are the backbone of our clinics. They are working collaboratively with their teammates to ensure the clinic is running efficiently. Our PCs have a direct impact on our patient’s overall experience and are providing world class customer service. The day-to-day functions include scheduling new and current patient appointments, answering incoming phone calls, greeting and checking in patients, verifying insurance coverage, obtaining necessary authorization, collecting co-pays / other balances, and helping the clinic maintain exceptional performance. 

Our ideal teammate is self-motivated with a desire to grow professionally, providing support to our clinicians that results in best-in-class care and exceptional patient outcomes. Interested in learning more? We invite you to apply today so we can connect with you!

What You Will Need:

• At least 1 year of administrative experience in a healthcare setting preferred.
• Proficient with Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay or other forms of compensation or benefits. 

ivyrehab.com/careers to find an opportunity close to you!