Research and Client Engagement Manager

National Journal’s Presentation Center seeks a Research and Client Engagement Manager to lead a team of analysts serving Government Affairs executives and policy experts with high-quality research, analysis and data visualization in a fast-paced environment.

What is National Journal’s Presentation Center? 

We gather, synthesize, and visualize information related to policy and politics for a diverse membership of government affairs executives and senior public policy practitioners from the world’s leading companies, associations and nonprofits. 

We create custom content tailored to members’ needs, delivering 40-60 bespoke projects per week.

You are an ideal candidate for the Research and Client Engagement Manager position if you:

Have experience researching, analyzing and distilling complex policy topics. For the current open role, we are especially interested in individuals with experience in one or more of the following policy areas: financial regulation, tax, labor, energy and environment.

Have experience serving as a trusted advisor in client-facing situations.

Have managed others to deliver high-quality project work—from conception to execution—balancing competing priorities in a fast-paced environment. 

Have coached others to higher levels of performance and insight

Are detail-oriented, analytic problem solver, using an iterative approach to problem-solving

Are deeply committed to service, both to external clients and to your NJ colleagues.

In this role, the Research and Client Engagement Manager:

Serves as the direct manager for a team of 2-4 research analysts

Works with clients to scope inbound research requests, balancing client demands for quality, speed and the capabilities and capacity of the NJ team. 

Communicates client objectives clearly to research staff and coaches content creators to ensure their work aligns with client expectations

Manages a large portfolio of client-requested projects across a team of analysts, ensuring output meets agreed client deadlines and quality standards 

Improves team efficiency over time through process improvements and skill development

Qualifications of the ideal candidate:

2+ years (post-undergraduate) experience conducting research in a professional setting

Experience serving/advising executives with an outstanding service ethic 

At least 1 year of experience managing/developing talent preferred

Demonstrated ability to manage personal and team time efficiently to deliver a high volume of work on time, including re-prioritization of work to meet changing stakeholder needs. 

Experience synthesizing large amounts of information into concise text and visualizing quantitative/qualitative information in easy-to-consume graphics. 

Advanced proficiency with Microsoft PowerPoint and Excel. Experience with mapping and/or visualization software a plus

Demonstrated interest in public policy and politics, with a prior role on Capitol Hill, at a think tank, a public affairs firm, or a similar organization focused on government affairs 

Entrepreneurial spirit; track record of building new initiatives from conception to execution

Creative thinking and resourcefulness in problem-solving

Prodigious work ethic and spirit of generosity

Active contributor to a diverse and inclusive workplace

Employment Type: Full-time

Compensation: The salary range for this role is $60,000-65,000

Remote Status: This job is based in Washington, DC. National Journal operates on a hybrid schedule, with employees required to be in the office every Tuesday, Wednesday, and Thursday. During the month of August 2024, National Journal teams will be fully remote.