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United Summer Associate

United Airlines
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All participants are trained in each area and are assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need: 

  • Terminal/Concourse Assist
  • Direct customers toward appropriate lines and kiosks
  • Answer customers’ questions.
  • General lobby upkeep/tidiness
  • Be a United Brand Ambassador assisting with enhancing the customer experience and retaining UA customers.
  • Greeting customers with friendly service in the lobby, concourse or baggage claim
  • Direct customers toward appropriate line: self-serve kiosks, Premier Access, etc.
  • Introduction into corporate experiences and various aviation related departments/functions
  • Time spent in a mentorship with a member of the leadership team.
  • May perform other job duties as directed by Employee’s Leaders

Qualifications 

  • Ability to handle simultaneous situations and adapt to a fast-paced, changing environment.
  • Solid interpersonal skills with focus on teamwork and strong verbal communication skills
  • Must follow United’s public contact employee appearance standards.
  • United will provide two United Branded shirts for individuals to wear during their shift.
  • Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for full/part time position.
  • Must be willing and able to work any shift including early morning, nights, weekends and holidays.
  • Must be HS graduate (or GED) and currently enrolled in college.
  • Must have original social security card (no copies) & government issued ID & birth certificate the day of interview with you.
  • Must comply with a background check, fingerprint, and drug & alcohol screen per state/local/airport municipalities.

Transportation  

  • Transportation will need to be provided by student in order a have a timely arrival and departure of shift.
  • Parking options vary per station; students may need to cover parking in some locations.
  • United will provide public transportation information / options to USA participants.