Revenue Agent
Revenue Agent, Revenue Agent 2, Revenue Agent 3
To see the complete job posting and to apply for this job, go to wisc.jobs and search for the job posting named "Revenue Agent, Revenue Agent 2, Revenue Agent 3".
Join the Department of Revenue (DOR) compliance bureau! We are a highly engaged organization, committed to the success of our employees who are equally committed to the department's success. In addition to the State Benefits, DOR offers a mentorship program, training for future leaders, and our Take 4 program that encourages four hours of training per month.
If you enjoy performing specialized advanced level work, we encourage you to apply for this position in the Special Procedures Unit (SPU). We are looking for a self-motivated individual for a challenging and rewarding position as Revenue Agent, Revenue Agent 2, or Revenue Agent 3.
All materials must be submitted before 11:59 p.m., Monday, May 6, 2024.
Position Summary
Revenue Agent - This is an entry level professional position responsible for achieving compliance with tax laws administered by the department through education and collection activities. The work involves providing assistance to customers, financial institutions, government agencies, and other partners regarding unpaid debt, collecting overdue taxes, establishing tax liabilities, obtaining tax returns, reviewing financial information, locating customers, and educating customers on tax laws.
The work is specialized and involves advanced knowledge in the following processes:
- Conducting revocation and nonrenewal actions on seller's permits held by delinquent retailers;
- Obtaining compliance with tax laws from customers that possess either an occupational license or credential issued by a state agency;
- Working as levy and Financial Record Matching experts training internal and external staff on levy law, policy and procedure.
Revenue Agent 2 - This is a developmental level professional position responsible for achieving compliance with tax laws administered by the department through education and collection activities. The work involves providing assistance to customers, financial institutions, government agencies, and other partners regarding unpaid debt, collecting overdue taxes, establishing tax liabilities, obtaining tax returns, reviewing financial information, locating customers, and educating customers on tax laws.
The work is specialized and involves advanced knowledge in the following processes:
- Conducting revocation and nonrenewal actions on seller's permits held by delinquent retailers;
- Obtaining compliance with tax laws from customers that possess either an occupational license or credential issued by a state agency;
- Working as levy and Financial Record Matching experts training internal and external staff on levy law, policy and procedure;
- Assessing delinquent taxes to a responsible person or a successor business
Revenue Agent 3 - This is an objective level professional position responsible for achieving compliance with tax laws administered by the department through education and collection activities. The work involves providing assistance to customers, financial institutions, government agencies, and other partners regarding unpaid debt, collecting overdue taxes, establishing tax liabilities, obtaining tax returns, reviewing financial information, locating customers, and educating customers on tax laws.
The work is specialized and involves advanced knowledge in the following processes:
- Conducting revocation and nonrenewal actions on seller's permits held by delinquent retailers:
- Obtaining compliance with tax laws from customers that possess either an occupational license or credential issued by a state agency;
- Working as levy and Financial Record Matching experts training internal and external staff on levy law, policy and procedure;
- Assessing delinquent taxes to a responsible person or successor business.
Salary Information
Salary Ranges: Revenue Agent (07-04) - $25.18 per hour; Revenue Agent 2 (07-04)- $25.18 to $33.36 per hour; Revenue Agent 3 (07-03) - $26.34 to $43.46. per hour depending on experience and qualifications, plus excellent benefits. Current state employees' pay will be set in accordance with pay upon appointment provisions for the compensation plan. An 18-month probationary period may be required.
Job Details
The department will conduct a background check and tax non-filer check, and fingerprint checks on all finalists.
Applicants must be eligible to work in the United States. The Department of Revenue does not sponsor work or student visas, either at time of hire or at any later time. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.
Remote/Telework up to 60%. Note: During probation you can gradually increase up to 60% based on performance and workload needs.
Qualifications
Please address the following in your résumé and/or letter of qualifications.
Minimum Requirements:
- Experience with delinquent tax collection
- Training or experience with Income, Corporate, Sales/Use, Withholding and specialty taxes
- Experience working in a team setting and working independently.
Well Qualified will have the above and the following:
- Experience or training with Seller permit revocation and Personal Liability
- Experience with the Department's WINPAS system
When applying, you must clearly describe how you meet at least each of the minimum qualifications to be considered.
How To Apply
To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Please note that once you submit your application, you will not be able to make any updates to the application or any materials submitted.
You will be required to attach your current resume and letter of qualifications in a Word or PDF compatible format.
Your resume and letter of qualifications are reviewed to determine your qualifications as they relate to the job qualifications listed. Please be sure to clearly describe how you meet each of the qualifications. To create your letter of qualifications, it is recommended that you copy the bulleted points listed in the "qualifications" section into a Word document and then address each bullet point with your specific qualifications.
Here are instructions on developing your resume and letter of qualifications and what should be included in these materials. Ensure your documents have clearly described your specific role, what you did, your level of responsibility (e.g. worked independently, etc.), scope, duration, and specific nature of your duties. Make sure you provide one or more specific examples that clearly describe your experience doing the qualifications we defined that clearly demonstrated your level of expertise. If you are vague about your specific role or don't describe examples, you may not get credit for that experience. Failure to submit all required materials will result in an incomplete application and ineligibility for this position. Application materials will not be accepted if received in an incompatible format, an email, or as a hard copy or a fax.
Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process.
Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or reinstatement) should complete the online application process by the stated deadline.
Questions can be directed to Wanda Anthony at Wanda.Anthony@wisconsin.gov.
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.
Deadline to Apply
All materials must be submitted before 11:59 p.m., Monday, May 6, 2024.