Social Insurance Specialist

Social Insurance Specialist
(Claims Specialist) – Field Office
Location: Frankfort, KY

Claims Specialists (CS) in Field Offices play a vital role delivering
Social Security benefits and services to the public, both in-person and
over the phone. As a CS, you conduct interviews to obtain, clarify and
verify information for initial eligibility for various benefits. In addition,
you resolve discrepancies, clarify issues, and make final decisions
for initial and post-entitlement benefits and payments; adjudicate
entitlement or disallowance actions; and use SSA’s computer systems
to access and update claims information.