Student Trainee (Information Technology) | U.S. Department of Labor

Provide technical support to end-users in the Department of Labor, including troubleshooting hardware and software issues, and resolving network connectivity problems.

Install, configure, and maintain computer hardware and software, including operating systems, productivity software, and specialized applications.

Monitor and maintain the security of computer systems and networks, including implementing security policies and procedures, and conducting regular security audits.

Develop and maintain documentation for IT systems and procedures, including user manuals, technical specifications, and system diagrams.

Collaborate with other IT professionals to design and implement new systems and technologies, and to improve existing systems and processes.

Monitor and maintain system backups and disaster recovery procedures, including testing backup systems and restoring data in the event of a system failure.

Participate in IT projects and initiatives, including planning, implementation, and testing, and provide technical expertise and support to project teams.

Performs other duties as assigned.