Technician Supervisor

Health care facilities in California are licensed, regulated, inspected, and/or certified by a number of public and private agencies at the state and federal levels, including the CDPH Center for Health Care Quality (CHCQ) and the U.S. Department of Health and Human Services’ Centers for Medicare and Medicaid Services (CMS). CHCQ is responsible for ensuring health care facilities comply with state laws and regulations. In addition, CHCQ cooperates with CMS to ensure that facilities accepting Medicare and Medi-Cal (in California, Medicaid is referred to as Medi-Cal) payments meet federal requirements. CHCQ also oversees the certification of nurse assistants, home health aides, hemodialysis technicians, and the licensing of nursing home administrators.

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by directly supervising the support staff and handling assignments of a confidential nature. The Supervising Program Technician II (SPT II) handles the more difficult and complex technical problems which arise from health facilities and the general public. The incumbent acts as the district office’s Attendance Coordinator performing functions such as collecting benefits forms and reporting dock to the Human Resources Division (HRD). This position may require up to 10% travel for training and state car maintenance.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent computer application skills, e.g., MS Word, MS Teams, Outlook, Excel, Adobe Acrobat, etc.
• Confidentiality and discretion are required due to the nature and sensitivity of the documents handled.
• Must possess strong interpersonal, communication and customer service skills.
• Punctuality is essential to the position. Regular attendance is required.
• Ability to perform quality control steps to ensure processing procedures have been met to avoid data errors.
• Experience in determining the completeness and accuracy of work products.
• Willingness to familiarize oneself with health facilities within the district office’s jurisdiction.
• Use good judgment in decision-making, manage time and resources effectively and maintain organization.
•  Proven ability to work independently and cooperatively with others.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.