Project Manager and Assistant

Position: Project Manager & Assistant to Founder (Web Generalist)
Location: Work from home
Type: Full-Time
Reports to: Founder

About Us:

Peak Digital is a feminist-lead team on a mission to improve government websites located in San Francisco, CA. We value our employees immensely and are committed to supporting everyone in living their purpose. We revolutionize government websites by making them intuitive, user-friendly, and accessible to all. Our projects include website development, browser applications, and data-heavy websites. We are committed to innovation, quality, and delivering impactful digital experiences.

Job Summary:

We are seeking a highly motivated, emotionally intelligent individual to assist our founder in managing client relationships and internal team coordination. This role involves attending client meetings, identifying action items, managing tasks in Asana, and ensuring projects stay on track. You will act as a liaison between the founder and the internal team, help maintain project momentum, and ensure that deliverables meet the highest standards.

This is an excellent opportunity for someone just out of college who is pursuing a career in web or application development and is eager to learn. We are looking for someone who can adapt to our proven processes while bringing a strong understanding of web development, user experience, and information architecture.

However, this is not a personal assistant position—there are no personal errands. This is a business assistant position where you may be working on budgets, proposals, or reports in support of the founder.

Key Responsibilities:

• Attend client meetings with the founder, take notes, and identify action items.
• Create and manage Asana tickets for developers, writers, designers, and data specialists.
• Follow up on outstanding tasks, proactively addressing issues, and ensuring deadlines are met.
• Write meeting agendas for both internal and client meetings.
• Monitor and review tickets to identify blockers or issues.
• Collaborate with the team via Slack to keep communication and project flow smooth.
• Assist with scheduling and coordinating important meetings, ensuring everyone is prepared.
• Work closely with UX designers to ensure a high-quality user experience.
• Create sitemaps, user flows and content inventories when needed.
• Stay on top of security, accessibility (WCAG 2.2), and 508 compliance standards.
• Be self-motivated and capable of managing yourself without heavy supervision.
• Ensure stakeholders feel heard and meetings are well-organized, often leading these meetings.
• Act as a “web generalist,” contributing both on the client-facing side and product management side.

Qualifications:

• Bachelor’s degree or recent graduate in a relevant field (web development, application development, or a related area).
• Strong emotional intelligence and the ability to "read the room" in client and team meetings.
• Excellent listening skills and the ability to ensure all voices are heard.
• Strong interest in web development, UX, and information architecture.
• Self-motivated and able to manage your workload and deadlines independently.
• Basic understanding of web technologies like Drupal, Tailwind, React.js, and design tools like Figma, and communications tools like Slack, Asana is a plus.
• Excellent communication skills, both verbal and written.
• Strong understanding of web development best practices and standards.
• Excellent leadership and team management skills.
• Ability to manage many projects and priorities in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Familiarity with browser applications and data-heavy website development.
• Understanding of web standards

Preferred Qualifications:

• Understanding of accessibility standards
• Understanding of Google Drive platform and tools
• Understanding of Box platform and tools

Essential Skills:

1. Project Management:
   1. Proficient with tools like Asana for tracking tasks and deadlines.
   2. Skilled in creating agendas, managing action items, and following up.
2. Communication:
   1. Strong verbal and written communication.
   2. Emotional intelligence to manage client and team interactions effectively.
3. Technical Understanding:
   1. Familiar with web development (Drupal, React.js, Tailwind) and UX principles.
      Knowledge of information architecture and accessibility standards (WCAG 2.2, 508 compliance).
4. Problem Solving:
   1. Able to anticipate and address blockers or escalate issues.
5. Self-Motivation:
   1. Highly organized and able to manage tasks independently.
   2. Proactive in ensuring project deadlines are met.
6. Client Relationship Management:
   1. Build and maintain strong client relationships.
   2. Comfortable leading or assisting in client meetings.
7. Team Collaboration:
   1. Work well with designers, developers, and other team members via tools like Slack.
8. Adaptability:
   1. Willingness to learn and adapt to established processes.
9. Leadership Potential:
   1. Confident in leading meetings and taking initiative.